About Lean IT Awareness

This awareness course enables delegates to understand the benefits of lean for their organization; the key lean principles, tools and techniques and how to approach implementation.
Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organizations. Lean recognizes that most of an organization’s processes are at best 40% value adding. Effectively applying Lean principles and tools can significantly improve the percentage of value added time; reduce process timescales; and reduce waste and the associated costs. At the same time there will be an improvement in customer service and satisfaction levels.

Course Objective:

At the end of this course you will be able to understand:
The key principles of quality improvement
The key lean principles and the focus on waste elimination
Customer value, value streams and waste
The key lean tools and techniques
Approach to implementing lean in their organization


No pre-requisites are required for our Lean Awareness course. It provides a clear introduction for anyone new to Lean Thinking or process improvement.

Course Outline

• Introduction
• Quality improvement PDCA and DMAIC models
• 5 Lean principles-Lean Thinking Game
• 7 deadly wastes
• Customer value; value add , value enabling and non-value add
• Value streams and value stream mapping
• Key Lean tools and techniques
• Getting started
• Lean leadership and culture

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