About Certified Scrum Master

During the course, you acquire the specific skills, behaviors and the mindset necessary to become a successful Certified Scrum Master and servant-leader. Through training, practice sessions and role-playing activities, you learn Scrum to create customer satisfaction with the continuous delivery of high-value software.

Who can take this training?

Useful to Product Owners, members of Scrum Development teams, managers, Human Resource (HR) specialists and anyone else who needs to appreciate the role and competencies required of a Scrum Master.


The Scrum Guide will be emailed to students for pre-course reading.
A Scrum Alliance Certified Scrum Trainer (CST) leads this course. In-person, on-time attendance, and full participation is expected. While emergencies are understandable, being fully present for the full two days is a requirement for the CST to recommend you to the Scrum Alliance for certification.

Course Outline

Introducing Agile Principles

  • Defining Agile values and principles
  • Contrasting Waterfall and Agile product-development philosophies
  • Confronting the challenges of adopting Agile
  • Creating a cross-functional team
  • Defining the Scrum Framework

    Adopting Scrum

    • Defining the core Scrum Framework
    • Core Scrum team, artifacts and ceremonies
    • Adapting traditional business process to Scrum
    • Applying core Scrum Values

Scrum Roles, Ceremonies and Artifacts

Introducing the Core Scrum Roles

  • Outlining the three roles: ScrumMaster, Product Owner and Development team
  • ScrumMaster: performing as a servant leader to the team
  • Product Owner: developing the product vision and backlog
  • Development team: delivering the product increment

Defining the Core Scrum Ceremonies

  • Refining the Product Backlog
  • Holding the Sprint Planning meeting
  • Hosting the Daily Scrum
  • Leading Sprint Reviews
  • Facilitating successful Sprint Retrospectives

Detailing the Core Scrum Artifacts

  • Creating the Product Backlog
  • Implementing the Sprint Backlog
  • Defining the Definition of Done
  • Developing potentially shippable product increment
  • Refining the Product Backlog

    Iterating the Product Backlog

    • Developing the Product Vision
    • Building the Product Backlog
    • Continuously refining the Product Backlog

    Refining Product Delivery

    • Comparing iterative and incremental delivery
    • Decomposing Epics into features and stories
    • Releasing products with Minimal Marketable Features

Estimating and Prioritizing Product Backlog Items

Creating user stories

  • Writing user stories with the Connextra format
  • Evolving product requirements
  • Applying frameworks to focus user stories
  • Developing products with progressive elaboration
  • Defining appropriate acceptance criteria
  • Removing user stories when appropriate

User story estimating

  • Sizing user stories
  • Estimating effort and business value level through relative measurement
  • Comparing and contrasting affinity and planning poker estimation techniques
  • Breaking user stories into tasks

Prioritizing the Product Backlog

  • Ranking product backlog item priority at the release, product and project level
  • Utilizing prioritization techniques and frameworks
  • Identifying high-priority items for sprint planning

ScrumMaster Responsibilities to the Team

Growing the Scrum team

  • Enforcing the Scrum process
  • Establishing team working agreements
  • Removing Impediments
  • Becoming an Agile coach for your team

Ensuring long-term success

  • Continuously improving the team
  • Reporting appropriate metrics
  • Managing and reducing external dependencies
  • Adopting best practices for software engineering
  • Acting as an Agile champion in your organization

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